Email editorial@claimmybonds.com to reach ClaimMyBonds about a page, a correction or our claim-help service. One address covers all 3 kinds of request.
ClaimMyBonds is a private company, not the government. It is not Treasury, TreasuryDirect, a state or Treasury Hunt, and it cannot see the records of anyone's US savings bonds. ClaimMyBonds publishes an independent guide to US savings bonds and how to value, cash and claim them.
How to Contact ClaimMyBonds by Email
ClaimMyBonds answers by email only, at editorial@claimmybonds.com. The site has no phone line, no postal address and no contact form. Write to editorial@claimmybonds.com.
A correction needs 2 details: the page address and the sentence or value concerned. A value question needs the series, the face value (the amount printed on the bond) and the issue month and year. Those are the same 3 details our calculator uses, with no serial number.
Paid help goes through the request form, which asks for a few details about your bonds and a number for a callback.
Who to Contact for Each Savings Bond Question
Most savings bond requests go to Treasury or a state program, not to ClaimMyBonds. Treasury Retail Securities Services, the Treasury office that handles savings bonds by phone and mail, cashes, reissues and replaces paper bonds. A state's unclaimed property program handles property the state itself holds.
The table lists 8 requests and who handles each.
| Your request | Who handles it | How to reach them | Link |
|---|---|---|---|
| A question or correction about a ClaimMyBonds page | ClaimMyBonds | editorial@claimmybonds.com | editorial policy |
| Paid help with the paperwork, tracing and follow-up | ClaimMyBonds (private company; pricing on request) | the request form (a few bond details and a callback number) | Request help with your savings bonds |
| A question about the details you sent with the request form | ClaimMyBonds | editorial@claimmybonds.com | privacy notice |
| What a paper bond is worth this month | You, with a calculator | our savings bond calculator, built on Treasury's published value files | savings bond calculator |
| Cashing by mail, reissue, replacing a lost bond, a deceased owner's bonds, or a TreasuryDirect account | Treasury Retail Securities Services (Treasury's office; no walk-in service) | 844-284-2676 (toll free), Monday to Friday, 8am to 6pm ET; mail: P.O. Box 9150, Minneapolis, MN 55480-9150 | TreasuryDirect Contact Us |
| Signing in to TreasuryDirect | ID.me (sign-in only through ID.me since October 28, 2026; ID.me is a separate company, and TreasuryDirect cannot fix ID.me sign-in problems) | through TreasuryDirect's sign-in page | locked out of TreasuryDirect |
| A letter, email or website that looks like Treasury and asks about your bonds | Bureau of the Fiscal Service (misuse of Treasury names, 31 U.S.C. 333) | Bureau of the Fiscal Service, 200 Third Street, Room 305, Parkersburg, WV 26106 | TreasuryDirect: misuse of Treasury names |
| Property your state holds, or a letter from your state about savings bonds | your state's unclaimed property program (searching and claiming through the state program is free) | the state program's own website | savings bonds and state unclaimed property offices |
Who handles each savings bond request (checked November 2026). ClaimMyBonds is a private company, not the government.
What ClaimMyBonds Cannot Do for You
ClaimMyBonds cannot do 6 things owners often ask for, from looking up bonds by name to cashing them. The 6 limits are listed below.
- Bond lookups by name or Social Security number. Treasury's former search, Treasury Hunt, has been unavailable since September 30, 2025, with no online replacement.
- TreasuryDirect account access. Treasury approves no apps or third-party websites for TreasuryDirect, its site for electronic bonds.
- Checking whether a bond was cashed. For a paper EE or I bond, ask your bank. If it cannot tell you, the owner or co-owner can mail Treasury Retail Securities Services a signed letter listing the serial numbers, not the bonds.
- Cashing or replacing a bond. Treasury pays only the registered owner or other person entitled (31 CFR 353.39(b), 315.39(b), 360.39(b)), and bonds are not transferable (353.15).
- "Treasury's list" of owners. States get names and addresses only to locate owners, and may not release them without Treasury's written approval (31 CFR 323.11(c); 89 FR 102735, December 18, 2024). Anyone claiming to hold it is not telling the truth.
- Signatures and legal or tax advice. The owner or person entitled signs; FS Form 1522 above $1,000 in value needs a notary or certifying officer, an official who confirms signatures. Ask an attorney or tax professional.
Treasury neither approves nor licenses any paid bond service, ours included.
Never Send These Savings Bond Details by Email
Never send a Social Security number, bond serial numbers, scans or photos of bonds, ID documents or payment details to ClaimMyBonds by email or through the site. Savings bond scams run on these details. Fake finders and impersonators behind savings bond scams ask for them. The 6 items below never need to reach us.
- Social Security numbers
- Bond serial numbers
- Scans or photos of bonds
- Driver's licenses, passports or other ID documents
- Bank account or card numbers
- Original bonds, death certificates or other papers
Keep serial numbers at home: a claim for a lost bond filed 6 years or more after final maturity, when interest stops, needs them (31 CFR 353.29(c), 315.29(c)). Savings bonds never expire, and there is no deadline to cash them (Executive Order 13968).
ClaimMyBonds never takes payment on the site. Anyone using our name to ask for these details is not us: report it to editorial@claimmybonds.com.
Help With Your Own Savings Bonds: The Free Route Comes First
Claiming from Treasury and from state programs costs nothing, and the forms are free. A bank that cashes paper bonds may not charge you a fee for it (31 CFR 321.23(c)). Owners and heirs can do 4 things themselves.
- Search with the steps to find lost or missing savings bonds.
- Redeem paper bonds at a bank or by mail with FS Form 1522, the two ways to cash savings bonds.
- Claim a deceased owner's bonds as co-owner, beneficiary or heir.
- Replace lost, stolen or destroyed bonds with FS Form 1048.
ClaimMyBonds is a private company, not the government. Our paid help covers the paperwork, tracing and follow-up; pricing on request.
Savings bond claim help suits owners and heirs who would rather not do this alone. Our page on savings bond claim help sets out its scope.
Request help with your savings bonds
More About ClaimMyBonds
ClaimMyBonds publishes 5 pages on who it is and how it works, listed below.
- About ClaimMyBonds
- Methodology
- Editorial Policy: sources, independence and corrections
- Privacy Notice: what the request form collects
- Terms for the Claim Help Service